Coffee with Jon: Make These Calls Every Day by Jon Dwoskin To gain direct feedback, call one employee and one client each day. This personal approach helps you understand their perspectives and improves your business, providing insights beyond assumptions and market research. More from this category30 Second Business Tip: Stay Top of Mind, Win the Business.30 Second Business Tip: Take Time To Learn AI30 Second Business Tip: The 1 Thing Most People Miss