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Are you treating your donors like partners, or like ATM machines?

In this episode of Think Business, I talk with Jeff Schreifels, Principal at Veritas Group, about how nonprofits can transform their mid-major and planned gift programs by thinking, and operating, like a business.

Jeff and his team teach nonprofits The Veritas Way: a structured approach that helps them build meaningful relationships with donors, increase retention, and create deeper impact. Because when giving feels personal, joyful, and purposeful – everyone wins.

Too many nonprofits lose 40–60% of donor value in just a few years because they stop nurturing the connection after the check clears. Jeff shares how to fix that with systems, structure, and sincere relationship-building.

My 3 Takeaways:

  • Fundraising isn’t about money—it’s about relationships.
  • Systems create consistency; consistency builds trust.
  • Joy, fulfillment, and purpose are the real ROI of giving.

With over 30 years in the nonprofit sector, Jeff Schreifels is a pioneer of relationship-centered fundraising. Under his leadership, since 2009 Veritus has helped increase mid and major gift revenue and decrease donor value attrition for hundreds of non-profits worldwide that have adopted the “Veritus Way” of mid and major gifts.

 

*E – explicit language may be used in this podcast.