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Finding a therapist shouldn't feel like a second job.

But for millions of Americans, it does.

Sandeep Acharya saw the broken system and built Octave Health to fix it.

Here are three takeaway's from our Coffee with Jon conversation:

1. Solve the friction first.
Therapists couldn't take insurance easily. Patients couldn't find who was available. Sandeep didn't pick one problem — he solved both. Remove the friction and people show up.

2. Simple is hard. Do it anyway.
It took five years of data and testing to make their platform truly simple. Most businesses give up and add complexity. The best ones grind until it's easy.

3. Pain is a compass.
A friend's tragedy — unable to find a therapist when he needed one most, is what launched his company.

 

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Prior to co-founding Octave, Sandeep Acharya led strategy at One Medical for 5 years. In this role, he was responsible for launching & scaling several new services and oversaw the growth of its employer business to over 1,000 companies, while being a member of a senior leadership team that expanded the company to over sixty clinics in eight cities. Before One Medical, he spent his career as an investor, operator and consultant in the healthcare, retail, and technology sectors at Bain & Co, Bain Capital & Insight Venture Partners. Sandeep holds degrees in computer science & business from Wharton and Harvard Business School, where he was a Baker Scholar.

Though Sandeep has fled the East Coast for California, he remains an avid (if suffering) New York Giants fan."

*E - explicit language may be used in this podcast.